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What’s the difference between tickets and add-ons?
Tickets provide access to an event.
Add-ons are optional extras that supporters can purchase alongside their tickets.
A supporter must select at least one ticket before they can purchase add-ons.
Examples of tickets:
- General Admission
- VIP
- Early Bird
- Weekend Pass
Examples of add-ons:
- Merchandise
- Parking passes
- Drink vouchers
- Workshop materials
- Meet-and-greet upgrades
Tickets determine whether a supporter can attend the event.
Add-ons enhance the event experience but do not grant entry on their own.
Tickets and add-ons are managed separately and have their own inventory settings. This allows organisers to control event capacity independently from merchandise, upgrades or other optional extras.