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How do supporter bookings work?
During the Campaign stage, supporters can reserve tickets by making bookings.
These bookings help determine whether your Campaign reaches its ticket goal and becomes a confirmed Event.
Supporters are not charged immediately when booking a Campaign.
Instead:
- Bookings are recorded.
- Payment details are securely stored by Stripe.
- Supporters are only charged if the Campaign confirms.
If your Campaign reaches its ticket goal:
- Payment collection begins.
- Tickets are issued to successfully charged supporters.
- The Campaign becomes a confirmed Event.
If your Campaign does not reach its ticket goal:
- Supporters are not charged.
- No tickets are issued.
- The Campaign closes automatically.
You can monitor booking activity from your Campaign dashboard throughout the Campaign period.