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Can I edit a ticket type or add-on after supporters have booked it?

No. Once a ticket type or add-on has been purchased, its name, price and description cannot be changed.

This helps ensure that supporters receive exactly what they booked and preserves an accurate record of each purchase.

If you’ve made a mistake or need to offer a revised version, you can:

  1. Pause the sale of the existing ticket type or add-on.
  2. Create a new ticket type or add-on with the correct details.
  3. Resume selling using the new ticket type or add-on.

Any tickets or add-ons that were purchased before the change will remain valid with their original details. You are responsible for fulfilling those purchases as described at the time of booking.