How can we help you?

Get quick answers, fixes, and support 

Can I request a refund for a campaign booking before the event confirms?

No refund is required.

When you support a campaign, no payment is collected unless the campaign successfully confirms.

If the campaign does not reach its goal:

  • Your booking is automatically voided.
  • No payment is collected.
  • No refund is required.

Gigstarters will notify you if the campaign ends without confirming.