If you’d like to close your organiser account, you can submit an Account Closure Request.

Before your organiser account can be closed, Gigstarters will review your account to ensure there are no outstanding events, financial obligations or other matters that need to be resolved.

Before submitting your request:

Please ensure that:

• You have no active Campaigns or upcoming confirmed Events.
• Any outstanding supporter enquiries have been addressed.
• Any pending payouts or financial matters have been resolved where possible.

If your account has outstanding obligations, we may contact you to discuss the next steps before your account can be closed.

After submitting your request:

1. We’ll send you a confirmation email acknowledging that we’ve received your request.
2. We’ll review your organiser account for any active Campaigns, confirmed Events, pending payouts or other outstanding obligations.
3. If additional action is required before your account can be closed, we’ll contact you using the email address associated with your organiser account.
4. Once our review is complete, we’ll confirm the outcome of your request by email.

Once your organiser account has been closed, it may not be possible to restore your organiser profile, Campaigns, Events or account history.

If you wish to organise events on Gigstarters again in the future, you may need to create a new organiser account and complete the onboarding process, including any applicable payment account verification requirements.

Looking to close your account? Request Account Closure