Before You Continue

Need help with a refund? In most cases, refund requests should first be directed to the event organiser, who is responsible for delivering the event and handling eligible refunds.

If you've been unable to resolve the matter with the organiser, or believe Gigstarters should intervene under our Refund Policy, complete the form below and we'll review your request.

Before You Continue

Help us keep Gigstarters safe and trustworthy. Use this form to report suspected fraud, policy violations, misleading information or other serious concerns relating to an event or organiser. If your issue relates to a booking, ticket or refund, please choose the appropriate support option instead.