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When should I contact support?
Need help with something related to a Gigstarters booking? The fastest way to get help is to start with the right place.
Before contacting support:
- Check our Help Centre articles for answers to common questions.
- Contact the organiser directly for questions about the event itself.
Organisers are responsible for managing their events, while Gigstarters supports the platform, bookings and account-related matters.
Contact us if you need help with:
- Account access issues
- Booking or payment issues
- Ticket-related issues
- Problems with your booking confirmation
- Reporting inaccurate event information
- Safety or trust concerns
- Reporting an organiser or event
Need help with your account or booking? Contact Support