How can we help you?

Get quick answers, fixes, and support 

When should I contact support?

Need help with something related to a Gigstarters booking? The fastest way to get help is to start with the right place.

Before contacting support:

  1. Check our Help Centre articles for answers to common questions.
  2. Contact the organiser directly for questions about the event itself.

Organisers are responsible for managing their events, while Gigstarters supports the platform, bookings and account-related matters.

 

Contact us if you need help with:

  • Account access issues
  • Booking or payment issues
  • Ticket-related issues
  • Problems with your booking confirmation
  • Reporting inaccurate event information
  • Safety or trust concerns
  • Reporting an organiser or event

 

Need help with your account or booking? Contact Support