How can we help you?

Get quick answers, fixes, and support 

How do I give my team access to check-in?

You can share the check-in link found in your organiser dashboard with event staff and ushers.

Anyone with access to the check-in link can scan tickets and add-ons during the event.

Before the event begins, make sure your team understands:

  • How ticket scanning works
  • The difference between tickets and add-ons
  • What redeemed and invalid scans mean
  • How to handle attendees who cannot access their tickets