If a significant event change affects your ability to attend, you should contact the organiser directly.

Examples may include:

• A major venue relocation
• Significant schedule changes
• Material changes to the advertised programme

The organiser can review your circumstances and determine whether a refund may be appropriate under their refund policy.

While not every event update automatically qualifies for a refund, organisers are encouraged to consider requests fairly when substantial changes materially affect the event experience originally advertised.

Gigstarters does not make refund decisions on behalf of organisers except in situations involving event cancellations.