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Why is Stripe asking me for more information?

Stripe may request additional information to verify your identity, business details or bank account before approving your organiser account.

Depending on your circumstances, Stripe may ask for:

  • Identity verification
  • Business information
  • Bank account details
  • Supporting documentation

These checks help Stripe comply with financial regulations and securely manage organiser payouts.

For organisers in Singapore, using MyInfo during the Stripe onboarding process can often make verification faster and more accurate.

If Stripe requests additional information, simply follow the instructions provided before returning to Gigstarters.