Orders provide an overview of supporter activity during both the campaign and confirmed event stages. Reviewing orders regularly can help you understand how your event is performing and prepare for future stages of the organiser journey.

Order information may include details such as:

• Order ID
• Supporter name
• Supporter email address
• Order date
• Tickets reserved or purchased
• Add-ons selected
• Order status

During the campaign stage, orders represent supporter commitments towards your ticket goal. Once your event confirms and supporter payments are successfully processed, those bookings progress through the ticketing lifecycle accordingly.

Regularly reviewing your orders can help you:

• Understand booking activity
• Identify supporter trends
• Prepare for supporter communications
• Anticipate operational requirements for your event

Remember that order information should only be used for purposes connected with delivering your event and supporting your attendees. Supporter information should always be handled responsibly and in accordance with applicable privacy requirements.