Even with careful planning, unforeseen situations can sometimes arise.

These may include:

• Performer illness or unavailability
• Supplier or vendor issues
• Venue-related complications
• Severe weather conditions
• Transport disruptions
• Public safety concerns
• Other circumstances outside your reasonable control

When challenges occur, early communication is often the most important step you can take.

Where possible, you should:

• Assess the situation promptly
• Consider whether alternative arrangements are available
• Inform supporters about any significant developments
• Provide clear information about what attendees can expect next
• Contact Gigstarters if you need guidance on available options

Unexpected situations do not automatically mean an event cannot proceed successfully. In many cases, proactive planning and transparent communication can help maintain supporter confidence and minimise disruption.

If circumstances materially affect your ability to deliver the event, refer to the relevant cancellation, postponement or event change guidance provided through the platform.