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Step-by-step guides to help you create and manage your gigs

Adding Ticket Types and Quantities

As your campaign grows, you may decide to expand your ticket offering.

Gigstarters allows you to add new ticket types and increase ticket quantities after publishing, giving you flexibility to respond to stronger-than-expected demand.

 

Adding New Ticket Types

You can introduce additional ticket types whenever there’s a genuine need to do so.

For example, you might decide to:

  • Release VIP experiences later in the campaign
  • Introduce final-release pricing tiers
  • Add specialised access categories
  • Create new options based on supporter feedback

While there’s no limit to the number of ticket types you can create, try to avoid adding unnecessary complexity.

Every additional choice asks supporters to make another decision. Keep things simple unless there’s a clear benefit to offering more options.

 

Increasing Ticket Quantities

If demand exceeds expectations, you can release additional ticket quantities at any time.

If you’re using venue-capacity inventory, additional tickets can be released up to your venue’s maximum capacity.

If you’re managing inventory by ticket type without an overall venue limit, you can increase allocations based on what you’re confident you can accommodate operationally.

 

Why Ticket Quantities Can’t Be Reduced

Once tickets have been made available to supporters, quantities generally cannot be reduced.

This protects supporter confidence by ensuring that availability information remains accurate and reliable throughout the campaign.

It also helps avoid situations where supporters make booking decisions based on advertised availability, only to discover that inventory has later been withdrawn.

If demand changes, it’s usually better to pause future releases or adjust your strategy through new ticket types rather than reducing quantities that have already been offered.

Building trust with supporters starts with consistency, and stable inventory settings are an important part of that experience.