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TOPIC
Where can I see my earnings, balances and payouts?
You can monitor your event performance, financial metrics, and sales information in real time through your organiser dashboard. This data helps you understand how your event performed and allows you to plan and optimise your future marketing campaigns.
Event Performance & Sales Information
Your dashboard provides a comprehensive breakdown of your event metrics, including:
- Ticket Sales: Total revenue and quantity of tickets sold.
- Add-on Sales: Revenue from merchandise, VIP upgrades, or extra items.
- Booking Activity: Real-time transaction history and customer order details.
- Attendance Information: Live check-in numbers and total guest turn-out.
- Payout Status: Current progress of your funds (e.g., Pending, Processing, Paid).
Financial Breakdown & Ledgers
Your dashboard is designed to help you find the financial information you need easily. Here you will find:
- Event Finances: A complete summary of your event revenue, applicable platform/processing fees, and your final calculated payout total.
- Credit Balance: A rolling ledger showing any positive credits (incentives/fee waivers) or negative balances (refunds/disputes) carried over from past events.
- Payout History: A clear log of all past payouts successfully transferred from the platform to your account.
Real-Time Processing Tracking
To view your live account balances, active transactions, statuses and pending transfers, please log directly into your Stripe Dashboard found in your organiser portal.