How can we help you?

Get quick answers, fixes, and supportĀ 

Why is my payout still processing?

Your payouts are generally released 2 days after your Event has taken place.

This allows us to:

  • Verify event completion
  • Review any reported issues
  • Process administrative checks
  • Address any outstanding concerns relating to the event

 

Stripe typically begins payout processing after a payout is released. Once processing begins, the actual arrival time depends on:

  • Stripe processing timelines
  • Bank processing times
  • Public holidays
  • Banking regulations

 

Once a payout is initiated, funds typically take 1-3 business days to appear in your bank account. For split payouts, your payout typically arrives within 1-2 business days, and your Final Payout follows in 3-5 business days. If your payout appears delayed beyond the expected timeframe, contact support for assistance.

 

Need help with a payout? Submit a Payout Enquiry