Fees apply only when a gig confirms
Booking fees are only charged if a gig goes ahead — never before. We keep fees deliberately low for smaller-ticket gigs, so it’s easier to support emerging artists and niche events. You’ll always see the full amount upfront before you book. If the gig doesn’t go ahead, you pay nothing — including zero booking fees.
No booking fees unless the gig happens
Kept low where it matters
Always shown before booking
Keeping more gigs within reach
Fees stay low where it matters most. Optional add-ons like upgrades or merch are charged a simple flat fee — no matter the price.
| Ticket Price | Booking Fee |
| Below $30 | $1.85 |
| $30.00–$50.00 | $2.85 |
| $50.01–$99.99 | $3.95 |
| $100 & above | $5.25 |
| Add-ons (per item) | $1.25 |
The more you support, the less you pay
Booking fees get lower as you support more gigs. Unlock rewards that reduce booking fees on future bookings, simply by backing events you care about.
$45 ticket example
$80 ticket example
Here’s what booking fees look like as you progress:
| Ticket Price | Standard Fee | With Star Reward (20% off) |
| $30.00 | $1.85 | $1.48 |
| $50.00 | $2.85 | $2.28 |
| $80.00 | $3.95 | $3.16 |
Discounts vary by tier. All fees are shown before you confirm.
Every booking helps bring more gigs to life
Booking fees don’t just cover costs — they support a better way to run gigs.
You only pay when a gig confirms — so you can support events without financial risk, even while they’re still ideas.
Fees support tools that help organisers launch gigs based on real demand — giving niche events and new artists a real chance.
All transactions are handled safely through trusted payment systems. so you can book with confidence every time.
Here, your support helps make the gigs you care about happen.
Clear, fair refund handling
Refunds are handled consistently and transparently, so you always know what to expect.
Refund decisions follow the event’s stated policy and are managed by the organiser.
If a confirmed gig is cancelled, organisers may refund the ticket price. All booking fees are non-refundable, as payment processing and platform costs are incurred when a gig confirms.
Add-ons are typically non-refundable once a gig is confirmed. If a confirmed gig is cancelled, organisers may choose to refund them.
For large or cross-border refunds, a small processing recovery fee may apply to cover non-refundable bank charges.
If a gig isn’t confirmed, you pay nothing — including zero booking fees.
Frequently Asked Questions
Unlike traditional ticketing platforms, Gigstarters allows supporters to help bring events to life before organisers commit to running them. Booking fees help fund the infrastructure, payment systems and support services that make this risk-reduction model possible for both organisers and supporters.
No. Your card is only charged if and when the gig confirms. If a gig confirms, your payment is processed and tickets are issued. If not, you aren’t charged.
If a gig you like is already confirmed, you simply buy tickets like you usually would.
Once you support a gig, your booking counts toward its confirmation and cannot be cancelled or refunded. Payment is only processed if the gig confirms. All bookings are final and refunds are only possible if a confirmed gig is cancelled by the organiser.
If a gig is cancelled before it confirms, your card is never charged — you pay nothing.
If a confirmed gig is cancelled, organisers can refund the ticket price. Booking fees are non-refundable, as they cover payment processing and platform costs at the point of transaction.