Once your evet wraps up successfully, it’s time to celebrate and receive your earnings! To ensure security, our platform never holds your cash. All funds move securely from your ticket buyer to our payment processor, Stripe, and directly to your connected bank account.

To help make sure your funds reach you smoothly, here is a simple guide to how the payout process works.

Before Your Payout Can Be Released

Your payout is initiated within 2-3 days after your event wraps up. To get your funds moving, our system looks for a few quick checks:

• Your event is complete: The event took place successfully as scheduled.
• Your account is ready: Your connected Stripe account is active, verified, and completely set up.
• Reviews are clear: Outstanding supporter matters requiring review must be resolved.

How and When You Get Paid

Your payouts are distributed based on when your tickets are purchased. Depending on your sales timeline, your funds will arrive in your bank account in one of two ways:

1. Single Payout

All your earnings are sent together in one total sum after your event ends. Once your payout is initiated funds will typically arrive in your bank account within 1-3 business days.

1. Split Payouts

Your funds are automatically divided into two parts to help your cash flow:

• Initial Payout: This covers your advance sales leading up to the final days. These funds will arrive within 1-3 business days after your payout is initiated.
• Final Payout: This covers your final ticket sales and event-day purchases. These remaining funds will follow within 3-5 business days.

Actual timing may vary depending on factors such as:

• Banking processing times
• Public holidays and weekends
• Stripe processing requirements
• Outstanding verification requirements

If additional information is required before your payout can be released, Gigstarters or Stripe may contact you directly.